Dear Scott Show

Dear Scott Show - Ep 10 - How to standardize appointment times | What are the main barriers to entry (for new patients)?

June 08, 2023 Breakaway Seminars Season 1 Episode 10
Dear Scott Show - Ep 10 - How to standardize appointment times | What are the main barriers to entry (for new patients)?
Dear Scott Show
More Info
Dear Scott Show
Dear Scott Show - Ep 10 - How to standardize appointment times | What are the main barriers to entry (for new patients)?
Jun 08, 2023 Season 1 Episode 10
Breakaway Seminars

In this episode, Dr. Scott Leune talks about two crucial topics for dental practices.

First, he identifies the main barriers for new patients: ineffective marketing messages, inadequate landing pages, missed calls, restrictive policies, and lack of a robust phone scripting strategy. He highlights the importance of crafting patient-centric messages, having specific landing pages for different ads, ensuring calls are answered, having
accommodating policies, and training staff on patient-friendly phone conversations.

Secondly, he discusses the importance of standardizing appointment times to maximize productivity and minimize stress. He advises creating a system for allocating specific, accurate time slots based on the procedures, ensuring both efficiency and a buffer for potential delays. Scott emphasizes that by lowering barriers and standardizing appointment times, practices can improve patient inflow and enhance overall.

Show Notes

In this episode, Dr. Scott Leune talks about two crucial topics for dental practices.

First, he identifies the main barriers for new patients: ineffective marketing messages, inadequate landing pages, missed calls, restrictive policies, and lack of a robust phone scripting strategy. He highlights the importance of crafting patient-centric messages, having specific landing pages for different ads, ensuring calls are answered, having
accommodating policies, and training staff on patient-friendly phone conversations.

Secondly, he discusses the importance of standardizing appointment times to maximize productivity and minimize stress. He advises creating a system for allocating specific, accurate time slots based on the procedures, ensuring both efficiency and a buffer for potential delays. Scott emphasizes that by lowering barriers and standardizing appointment times, practices can improve patient inflow and enhance overall.