In this episode, Dr. Scott Luene discusses the advantages and misconceptions of outsourcing in dental practices. Outsourcing companies offer high-quality and consistent services, utilizing technology to complete tasks efficiently. These firms also have highly trained staff who can convert more appointments, leading to an increase in a practice's growth, and are more cost-effective than hiring additional staff members. However, communication is key to ensure that outsourcing firms meet the dental practice's expectations. Dr. Scott Leune emphasizes that clear expectations must be communicated to the outsourcing firm and regular check-ins should be conducted to ensure that the quality of work is consistent. Dental practices should also have a clear idea of what a good phone call should look like to ensure that patients receive the best service.
Regarding the morning huddle, the podcast provides a framework that includes analyzing the schedule, discussing today's patients, setting goals, and auditing the monthly implementation item. The morning huddle is an essential daily meeting that sets the tone for the rest of the day. The schedule analysis helps the team identify conflicts and opportunities and find ways to increase production. The patient discussion focuses on addressing patients' special needs and providing exceptional service. The goal-setting part allows the team to celebrate successes and measure progress, while the monthly implementation item helps keep the practice on track and ensures that any adjustments or fixes are addressed.
Overall, by implementing outsourcing and having a productive morning huddle, dental
practices can improve their efficiency, productivity, and growth. The podcast provides
valuable insights into these strategies and how they can help dental practices achieve
success.
In this episode, Dr. Scott Luene discusses the advantages and misconceptions of outsourcing in dental practices. Outsourcing companies offer high-quality and consistent services, utilizing technology to complete tasks efficiently. These firms also have highly trained staff who can convert more appointments, leading to an increase in a practice's growth, and are more cost-effective than hiring additional staff members. However, communication is key to ensure that outsourcing firms meet the dental practice's expectations. Dr. Scott Leune emphasizes that clear expectations must be communicated to the outsourcing firm and regular check-ins should be conducted to ensure that the quality of work is consistent. Dental practices should also have a clear idea of what a good phone call should look like to ensure that patients receive the best service.
Regarding the morning huddle, the podcast provides a framework that includes analyzing the schedule, discussing today's patients, setting goals, and auditing the monthly implementation item. The morning huddle is an essential daily meeting that sets the tone for the rest of the day. The schedule analysis helps the team identify conflicts and opportunities and find ways to increase production. The patient discussion focuses on addressing patients' special needs and providing exceptional service. The goal-setting part allows the team to celebrate successes and measure progress, while the monthly implementation item helps keep the practice on track and ensures that any adjustments or fixes are addressed.
Overall, by implementing outsourcing and having a productive morning huddle, dental
practices can improve their efficiency, productivity, and growth. The podcast provides
valuable insights into these strategies and how they can help dental practices achieve
success.